Overview
I am an analytical professional focused on the intersection of Finance, Data Science, and Business Strategy. My expertise lies in leveraging data-driven insights to support FP&A, Risk Management, and Financial Analysis, with a long-term goal of driving operational excellence and strategic growth.
I am dedicated to bridging the gap between technical infrastructure—including FinOps and Cloud Analytics—and core business objectives. By combining rigorous financial modeling with modern data tools, I provide the clarity needed for informed decision-making in evolving market landscapes.
Education
Nevada State University
Bachelor’s Degree: Data Science
Minor: Business
Expected: May 2027
Relevant Subjects:
Statistical Modeling, Economics, Calculus, Linear Algebra, Programming, and Database Management.
Certifications
- AWS Certified Solutions Architect – Associate (SAA-C03)
- IMA Financial and Managerial Accounting Associate (FMAA)
- Wall Street Prep Financial Planning & Analysis (CFPAM)
- CFA Institute Investment Foundations Certificate
Other
Pending certifications:
- Microsoft Certified: Power BI Data Analyst Associate (PL300)
- Microsoft Certified: Azure Data Fundamentals (DP900)
- Google Cloud – Associate Cloud Engineer (ACE)
Audited Certifications:
- CompTIA: A+, Network+, Sec+
- PMBOK (7th Edition)
- Machine Learning Foundations – Jon Krohn (O’Reilly)
- Cloud FinOps (2nd Edition) – O’Reilly
Professional Experience & Associations
Current Role
Bayside Support Services (April 2021 – Present) — Role: Billing Specialist
Responsibilities
- Recovered $120,000+ in fraud losses annually through pattern recognition, data analysis, and collaboration with the risk team
- Managed high-volume billing operations processing disputes, chargebacks, and payment reconciliation with 98%+ accuracy
- Led a team of 10 support agents that resulted in reduced SLA targets by 20%
- Built fraud analysis reporting systems using Excel to track recovery metrics and identify trends
- Developed training programs on dispute resolution workflows, increasing departmental efficiency by 15%
Previous Role
Park MGM (January 2018 – March 2020) — Role: Promotions Ambassador
Responsibilities
- Executed data-driven digital marketing campaigns with A/B testing on social media, increasing lead generation by 10%
- Consistently exceeded monthly revenue targets through targeted promotions and strategic marketing initiatives
- Managed social media content calendars across Instagram and Facebook, growing audience engagement
Associations:
- AFCOM: Association for Computer Operations Management (IT and Data Centers).
- ISACA: Information Systems Audit and Control Association (Cybersecurity).
- ASCM: Association for Supply Chain Management (Supply Chains).
- ASA: American Statistical Association (Data Science).
- FMA: Financial Management Association (Finance).
- IMA: Institute of Management Accountants (Accounting).